Machine Monitoring Specialist - All Locations

Location: All Locations
Type of Employment: Full

Join Tri County Equipment as a Machine Monitoring Specialist!

Are you ready to help revolutionize farming by keeping equipment running at peak performance? Tri County Equipment is looking for a detail-oriented, tech-savvy Machine Monitoring Specialist to lead the charge in minimizing downtime and maximizing efficiency for our customers. If you’re passionate about agriculture, technology, and problem-solving, this is the role for you!

What You’ll Do

As a Machine Monitoring Specialist, your focus will be on leveraging cutting-edge technology to monitor and diagnose equipment performance. Here’s how you’ll make an impact:

Monitor and Respond:

  • Track incoming Expert Alerts, JDLink™ Diagnostic Trouble Codes (DTCs), and telematics data.
  • Distribute issues to the appropriate team members or directly contact customers to resolve them.

Diagnose and Repair:

  • Use tools like Service ADVISOR™ Remote and Remote Display Access (RDA) to perform remote diagnostics.
  • Provide clear and actionable recommendations to quickly resolve equipment issues.

Stay Organized:

  • Create and maintain detailed work orders with diagnostic segments.
  • Communicate results, updates, and solutions clearly and efficiently.

Support Customers and Team Members:

  • Assist customers and staff with precision technology troubleshooting both on-site and remotely.
  • Provide expertise on John Deere equipment and precision farming solutions.

Be the Expert:

  • Stay up to date with new products, technology, and repair techniques.
  • Participate in Factory Certified Capstone Training programs to enhance your skills.

Promote Teamwork and Safety:

  • Maintain a clean, organized work environment.
  • Uphold safety standards and foster a positive, professional atmosphere.

What You’ll Bring

Experience:

2+ years in service repairs, diagnostics, or related fields (agricultural or turf equipment preferred).

Knowledge of mechanical, electrical, and hydraulic systems is a must.

Skills:

Strong problem-solving, communication, and customer service skills.

Proficiency with basic computer functions and remote troubleshooting tools.

Solid organizational and interpersonal abilities.

Education:

High School Diploma, GED, or equivalent experience required.

Attributes:

Passion for agriculture and technology.

Ability to work independently and adapt to seasonal demands.

A resourceful and proactive approach to problem-solving.

Why Join Tri County Equipment?

Be a Leader in Ag Tech: Work with cutting-edge John Deere technology to drive innovation and efficiency.

Career Development: Grow with industry-leading training programs and opportunities for advancement.

Supportive Team Environment: Collaborate with passionate colleagues and owners who work alongside you.

Top-Tier Benefits: Enjoy comprehensive benefits and a workplace that values your well-being.

Ready to Help Farmers Thrive?

This is your chance to make a real difference in agriculture by helping customers keep their equipment running efficiently. Join Tri County Equipment as a Machine Monitoring Specialist and be a vital part of a team that’s shaping the future of farming.

Apply now at www.tricountyequipment.com/careers and start making an impact today!


Apply Now